CreativeX Status - Incident history https://status.creativex.com CreativeX Sat, 8 Aug 2026 16:06:00 +0000 Scheduled maintenance for database upgrade Type: Maintenance Duration: 2 hours Affected Components: API, app.creativex.com Aug 8, 16:06:01 GMT+0 - Identified - Maintenance is now in progress Aug 8, 16:04:50 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Aug 8, 18:06:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components: ,

<p><small>Aug <var data-var='date'> 8</var>, <var data-var='time'>16:06:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 8</var>, <var data-var='time'>16:04:50</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Aug <var data-var='date'> 8</var>, <var data-var='time'>18:06:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 8 Aug 2026 16:06:00 +0000 https://status.creativex.com/maintenance/cmskke4050p9j0rn32f8r7q9n https://status.creativex.com/maintenance/cmskke4050p9j0rn32f8r7q9n Page loading times Type: Incident Duration: 13 hours and 44 minutes Affected Components: API, app.creativex.com Jul 1, 16:43:59 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jul 1, 17:43:54 GMT+0 - Resolved - This incident has been resolved. Jul 1, 04:00:00 GMT+0 - Investigating - We are currently investigating this incident. Jul 1, 15:41:30 GMT+0 - Identified - We believe we have identified the issue and are working on a fix. Type: Incident

Duration: 13 hours and 44 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>16:43:59</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>17:43:54</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>15:41:30</var> GMT+0</small><br><strong>Identified</strong> - We believe we have identified the issue and are working on a fix..</p> ]]> Wed, 1 Jul 2026 04:00:00 +0000 https://status.creativex.com/incident/cmr27tmkc01sb0spk4t93i29w https://status.creativex.com/incident/cmr27tmkc01sb0spk4t93i29w Issue with data loading in dashboards Type: Incident Duration: 10 hours and 58 minutes Affected Components: app.creativex.com May 18, 17:29:57 GMT+0 - Investigating - We are currently investigating this incident. May 18, 19:00:05 GMT+0 - Identified - We have found the issue and are working on a fix May 19, 04:28:10 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 10 hours and 58 minutes

Affected Components:

<p><small>May <var data-var='date'> 18</var>, <var data-var='time'>17:29:57</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>May <var data-var='date'> 18</var>, <var data-var='time'>19:00:05</var> GMT+0</small><br><strong>Identified</strong> - We have found the issue and are working on a fix.</p> <p><small>May <var data-var='date'> 19</var>, <var data-var='time'>04:28:10</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 18 May 2026 17:29:57 +0000 https://status.creativex.com/incident/cmpbhbqt801n3qkzxrdzeig02 https://status.creativex.com/incident/cmpbhbqt801n3qkzxrdzeig02 API outage Type: Incident Duration: 4 minutes Affected Components: API May 13, 15:47:55 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. May 13, 15:52:25 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 minutes

Affected Components:

<p><small>May <var data-var='date'> 13</var>, <var data-var='time'>15:47:55</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 13</var>, <var data-var='time'>15:52:25</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 13 May 2026 15:47:55 +0000 https://status.creativex.com/incident/cmp48h9rl00npp6ros49lbcn9 https://status.creativex.com/incident/cmp48h9rl00npp6ros49lbcn9 app.creativex.com outage Type: Incident Duration: 7 minutes Affected Components: app.creativex.com May 13, 15:45:15 GMT+0 - Investigating - app.creativex.com cannot be accessed at the moment. This incident was created by an automated monitoring service. May 13, 15:52:45 GMT+0 - Resolved - app.creativex.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 7 minutes

Affected Components:

<p><small>May <var data-var='date'> 13</var>, <var data-var='time'>15:45:15</var> GMT+0</small><br><strong>Investigating</strong> - app.creativex.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 13</var>, <var data-var='time'>15:52:45</var> GMT+0</small><br><strong>Resolved</strong> - app.creativex.com is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 13 May 2026 15:45:15 +0000 https://status.creativex.com/incident/cmp48dtxp00ionxoo569i4uqw https://status.creativex.com/incident/cmp48dtxp00ionxoo569i4uqw Outage for app.creativex.com and api.creativex.com Type: Incident Duration: 2 hours and 6 minutes Affected Components: API, app.creativex.com May 6, 14:00:30 GMT+0 - Identified - We have identified the issue and 2e are continuing to work on a fix for this incident. May 6, 16:06:25 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 6 minutes

Affected Components: ,

<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>14:00:30</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue and 2e are continuing to work on a fix for this incident..</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>16:06:25</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 6 May 2026 14:00:30 +0000 https://status.creativex.com/incident/cmou6zb3g00m773jaff6ayzdp https://status.creativex.com/incident/cmou6zb3g00m773jaff6ayzdp API outage Type: Incident Duration: 3 minutes Affected Components: API Nov 21, 14:19:55 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 21, 14:22:55 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 3 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 21</var>, <var data-var='time'>14:19:55</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Nov <var data-var='date'> 21</var>, <var data-var='time'>14:22:55</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 21 Nov 2025 14:19:55 +0000 https://status.creativex.com/incident/cmi8y5pps0009u2i016al3syw https://status.creativex.com/incident/cmi8y5pps0009u2i016al3syw app.creativex.com outage Type: Incident Duration: 6 minutes Affected Components: app.creativex.com Nov 21, 14:17:15 GMT+0 - Investigating - app.creativex.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 21, 14:23:16 GMT+0 - Resolved - app.creativex.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 6 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 21</var>, <var data-var='time'>14:17:15</var> GMT+0</small><br><strong>Investigating</strong> - app.creativex.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Nov <var data-var='date'> 21</var>, <var data-var='time'>14:23:16</var> GMT+0</small><br><strong>Resolved</strong> - app.creativex.com is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 21 Nov 2025 14:17:15 +0000 https://status.creativex.com/incident/cmi8y2a6g002lhiuavbjwr9ep https://status.creativex.com/incident/cmi8y2a6g002lhiuavbjwr9ep app.creativex.com outage Type: Incident Duration: 2 hours and 10 minutes Affected Components: app.creativex.com Nov 18, 14:35:15 GMT+0 - Resolved - app.creativex.com is now operational! This update was created by an automated monitoring service. Nov 18, 12:25:14 GMT+0 - Investigating - app.creativex.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 2 hours and 10 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>14:35:15</var> GMT+0</small><br><strong>Resolved</strong> - app.creativex.com is now operational! This update was created by an automated monitoring service..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>12:25:14</var> GMT+0</small><br><strong>Investigating</strong> - app.creativex.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Tue, 18 Nov 2025 12:25:14 +0000 https://status.creativex.com/incident/cmi4jqosa02f0hhliy90i68td https://status.creativex.com/incident/cmi4jqosa02f0hhliy90i68td API outage Type: Incident Duration: 1 minute Affected Components: API Nov 18, 11:47:55 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 18, 11:48:55 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>11:47:55</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>11:48:55</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 18 Nov 2025 11:47:55 +0000 https://status.creativex.com/incident/cmi4iep1r00a3snoo9uvud21d https://status.creativex.com/incident/cmi4iep1r00a3snoo9uvud21d app.creativex.com outage Type: Incident Duration: 2 minutes Affected Components: API, app.creativex.com Nov 18, 11:45:18 GMT+0 - Investigating - app.creativex.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 18, 11:47:19 GMT+0 - Resolved - app.creativex.com is now operational! This update was created by an automated monitoring service. Nov 18, 14:55:00 GMT+0 - Resolved - This incident has been resolved - The root cause was a global Cloudflare outage. Type: Incident

Duration: 2 minutes

Affected Components: ,

<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>11:45:18</var> GMT+0</small><br><strong>Investigating</strong> - app.creativex.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>11:47:19</var> GMT+0</small><br><strong>Resolved</strong> - app.creativex.com is now operational! This update was created by an automated monitoring service..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>14:55:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved - The root cause was a global Cloudflare outage. .</p> ]]> Tue, 18 Nov 2025 11:45:18 +0000 https://status.creativex.com/incident/cmi4ibbhn027t8xavfsajz310 https://status.creativex.com/incident/cmi4ibbhn027t8xavfsajz310 app.creativex.com outage Type: Incident Duration: 19 minutes Affected Components: app.creativex.com Sep 2, 21:01:14 GMT+0 - Investigating - app.creativex.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Sep 2, 21:20:15 GMT+0 - Resolved - app.creativex.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 19 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>21:01:14</var> GMT+0</small><br><strong>Investigating</strong> - app.creativex.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>21:20:15</var> GMT+0</small><br><strong>Resolved</strong> - app.creativex.com is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 2 Sep 2025 21:01:14 +0000 https://status.creativex.com/incident/cmf319ohk00uxvwd4zrowekw5 https://status.creativex.com/incident/cmf319ohk00uxvwd4zrowekw5 API outage Type: Incident Duration: 19 minutes Sep 2, 21:00:55 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Sep 2, 21:19:55 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 19 minutes

<p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>21:00:55</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>21:19:55</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 2 Sep 2025 21:00:55 +0000 https://status.creativex.com/incident/cmf3199md003jz5g7lz0ehalj https://status.creativex.com/incident/cmf3199md003jz5g7lz0ehalj API outage Type: Incident Duration: 25 minutes Aug 19, 22:34:55 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Aug 19, 22:59:56 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 25 minutes

<p><small>Aug <var data-var='date'> 19</var>, <var data-var='time'>22:34:55</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Aug <var data-var='date'> 19</var>, <var data-var='time'>22:59:56</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 19 Aug 2025 22:34:55 +0000 https://status.creativex.com/incident/cmej4g87i01ovacuu27ox6ee0 https://status.creativex.com/incident/cmej4g87i01ovacuu27ox6ee0 app.creativex.com outage Type: Incident Duration: 26 minutes Aug 19, 22:34:15 GMT+0 - Investigating - app.creativex.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Aug 19, 23:00:15 GMT+0 - Resolved - app.creativex.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 26 minutes

<p><small>Aug <var data-var='date'> 19</var>, <var data-var='time'>22:34:15</var> GMT+0</small><br><strong>Investigating</strong> - app.creativex.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Aug <var data-var='date'> 19</var>, <var data-var='time'>23:00:15</var> GMT+0</small><br><strong>Resolved</strong> - app.creativex.com is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 19 Aug 2025 22:34:15 +0000 https://status.creativex.com/incident/cmej4fd0v00sb9rldwt9q2rwu https://status.creativex.com/incident/cmej4fd0v00sb9rldwt9q2rwu Scheduled maintenance this weekend Type: Maintenance Duration: 52 minutes Affected Components: app.creativex.com, API Aug 9, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 9, 22:52:17 GMT+0 - Completed - Maintenance has completed successfully. Aug 9, 22:00:00 GMT+0 - Identified - The CreativeX site will be undergoing scheduled maintenance this weekend and will be unavailable for approximately one hour on Saturday August 9 starting at 3PM Pacific Type: Maintenance

Duration: 52 minutes

Affected Components: ,

<p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>22:52:17</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - The CreativeX site will be undergoing scheduled maintenance this weekend and will be unavailable for approximately one hour on Saturday August 9 starting at 3PM Pacific.</p> ]]> Sat, 9 Aug 2025 22:00:00 +0000 https://status.creativex.com/maintenance/cmdxlur1x004dqve5e8aow1cq https://status.creativex.com/maintenance/cmdxlur1x004dqve5e8aow1cq