Issue with data loading in dashboards

Resolved

Degraded performance

Started 3 months agoMay 18, 2026Lasted about 11 hoursMay 18, 20265:29 PMMay 19, 20264:28 AMUTC

Affected

app.creativex.com

Updates

Resolved
May 19, 2026 at 4:28 AMUTC
Resolved
May 19, 2026 at 4:28 AMUTC
This incident has been resolved.
Identified
May 18, 2026 at 7:00 PMUTC
Identified
May 18, 2026 at 7:00 PMUTC
We have found the issue and are working on a fix
Investigating
May 18, 2026 at 5:29 PMUTC
Investigating
May 18, 2026 at 5:29 PMUTC
We are currently investigating this incident.

CreativeX - Issue with data loading in dashboards – Incident details